Management: A Total Quality Perspective |old unused book |Management book

Title: Management: A Total Quality Perspective

Authors: Gregory M. Bounds, Gregory H. Dobbins & Oscar S. Fowler

ISBN-10: 0538843446

ISBN-13: 9780538843447

Publisher: South-Western College Publishing

Publication year: 1995

Format: Hardcover

Language: English

Pages: 760 pages

Subject: Management / Total Quality Management (TQM) 

Book Description:

This book explains management through a total quality perspective. It covers how organizations can improve quality, customer satisfaction, teamwork, decision-making, continuous improvement, reengineering, and organizational structure. It is suitable for business and management students who want to understand how quality principles can be applied in daily management practices.